642-373 Cisco Express Foundation for Systems Engineers (CXFS) Exam

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QUESTION 1
Cisco ISR Routers offer which three of these security benefits? (Choose three.)

A. onboard VPN accelerator
B. events correlation and proactive response
C. high-performance AIM VPN modules
D. virtual firewall
E. Cisco IOS Firewall and IOS IPS
F. transparent firewall

Answer: A,C,E

Explanation:

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QUESTION 2
The Cisco ASA Security Appliance can offer the benefit of integrating which three security services
into one device? (Choose three.)

A. IPS
B. VPN Concentrator
C. ACS server
D. PIX firewall
E. CSA MC
F. DDoS Anomaly Guard and Detector

Answer: A,B,D

Explanation:

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QUESTION 3
Which network management solution performs configuration, monitoring, and management of
Cisco Firewall, VPN router, and IPS devices as well as maintains network device inventory and
software distribution features?

A. CiscoWorks Security Device Management Center (SD/MC)
B. Security Device Manager (SDM)
C. Adaptive Security Device Manager (ASDM)
D. CiscoWorks VMS/Management Center (VMS/MC)

Answer: D

Explanation:

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QUESTION 4
Which two of these statements best describe fast secure roaming for the wireless core feature set
using autonomous access points? (Choose two.)

A. It is compatible with all wireless clients.
B. It reduces roaming latency through reduced client RF channel scanning enhancements.
C. It reduces roaming latency to targeted times of less than 75ms.
D. Roaming occurs without reauthentication through a centralized RADIUS server.
E. It is enabled through WLSE deployment.

Answer: B,D

Explanation:

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QUESTION 5
Refer to the exhibit.



Deploying integrated services on the Cisco ISR Router can help reduce network cost and
complexity by integrating which four of these features on the ISR? (Choose four.)

A. firewall and VPN
B. IP telephony and voice mail
C. Secure Access Control Server
D. LAN switching and Wireless LAN
E. IPS
F. Anomaly Guard and Detection

Answer: A,B,D,E

Explanation:

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642-278 Implementing CUCM for TelePresence Video Solutions Exam

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QUESTION 1



Refer to the exhibit. The user of IP phone A has opened a trouble ticket that he cannot call IP
phone B. where is the best place for troubleshooting this issue.

A. IP phone B
B. The Cisco Unified Communication Manager system in the site A
C. IP phone A
D. IP phone A user
E. The local VoIP voice gateway of IP phone B
F. IP phone B user

Answer: E

Explanation:

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QUESTION 2
How many TFTP servers should be in a Cisco Unified Communications Manager cluster?

A. 1
B. 2
C. 4
D. 8

Answer: A

Explanation:

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QUESTION 3
Cisco Unified Communications Manager redundancy for a Cisco TelePresence endpoint is
achieved which two of the following? (Choose two)

A. Configure a Cisco Unified Communications Manager group with two Cisco Unified
Communications manager servers in the preferred order.
B. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager servers in the preferred order.
C. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager server because redundancy is not supported for Cisco TelePresence
endpoints.
D. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager servers and the calls will be load-balanced between the two Cisco
Unified Communications Manager servers in the group.

Answer: A,B

Explanation:

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QUESTION 4
Video bandwidth limits can be set for Cisco TelePresence System endpoints at which two places?
(Choose two)

A. Region
B. Calling search space
C. Device pool
D. Location
E. Physical location

Answer: A,D

Explanation:

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QUESTION 5
Which of the following statements is correct when deploying Cisco TelePresence in a centralized
call-processing scenario?

A. Use Cisco unified SRST to provide for local survivability for the Cisco TelePresence endpoints
in the event of a WAN outage and use AAR to provide an alternative path for Cisco TelePresence
calls in the event that there is insufficient bandwidth on the WAN.
B. Cisco TelePresence endpoints do not support SRST. The best solution is to build a redundant
WAN.
C. AAR should be used to reroute Cisco TelePresence calls over a Cisco TelePresence
intercompany service provider in the event that the primary enterprise WAN path is unavailable.
D. Every site in a centralized call-processing deployment must contain a Cisco Unified
Communications Manager node for the Cisco TelePresence endpoints to register to.

Answer: B

Explanation:

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642-274 Implementing Cisco Unified MeetingPlace Services

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QUESTION 1
Refer to the following components, which three are deployed in a typical secured Cisco Unified
MeetingPlace solution? (Choose three.)

A. Antivirus on the Media Server blades
B. Cisco Security Agent on the Web Server
C. Cisco Security Agent on the Application Server
D. SSL certificates

Answer: B,C,D

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QUESTION 2
Which is the maximum acceptable site-to-site round-trip delay WAN/LAN requirement for Cisco
Unified MeetingPlace deployments?

A. 1500 ms round trip
B. 150 ms round trip
C. 150 sec round trip
D. There is no specific requirement

Answer: B

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QUESTION 3
In the process of installing the Cisco Unified MeetingPlace Web Server, which two options are
presented to select? (Choose two.)

A. Server Location (internal or external)
B. Database Location (local server or remote server)
C. SSL Certificate enabled (HTTPS)
D. Shared Storage (NAS or local)

Answer: A,B

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QUESTION 4
Which report will be used by customers to get details for any outdials from the Cisco Unified
MeetingPlace system?

A. Billing Report
B. Outgoing Calls Export
C. System Configuration Report
D. Scheduling Activity by User

Answer: B

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QUESTION 5
Which is the essential installation requirement to deploy a Cisco Unified MeetingPlace failover
Application Server in a customer network?

A. Three IP addresses, one is shared between both primary and failover servers
B. Four IP addresses, two are shared between both primary and failover servers
C. Two IP addresses and one shared hostname for DNS resolutions for both primary and failover servers
D. Three IP addresses, one is shared, and one shared hostname for DNS resolution for both primary and failover servers

Answer: D

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642-242 Unified Contact Center Enterprise Implementatio(UCCEI)

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QUESTION 1
The Cisco Unified Contact Center Enterprise can queue calls at different queue priorities.

In this sample script, at what priority will the call be queued?

A. Three (3) ?As set in the Queue Priority node.
B. Five (5) ?The default for the Queue to Skill Group node, unless it was set otherwise.
C. None, as queue priority only is used when more than one skill group is used in the Queue to Skill.
D. It depends, as each call hitting the script will reset the priority for all calls when the Queue Priority node is executed.

Answer: B

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QUESTION 2
When configuring a Cisco Unified Communications Manager dial plan to allow for dialing 911 or
placing other emergency calls, where should Urgent Priority be checked off in?

A. route pattern
B. route list
C. route group
D. calling search space

Answer: A

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QUESTION 3
When setting up the Cisco Unified IP IVR 4.1 (x) to communicate with Cisco Unifieci
Communications Manager, how do you configure the IP IVR to communicate with more than one
Cisco Unified Communications Manager server in the cluster?

A. On the JTAPI Provider Configuration web page, there are two fields to input the IP addresses or
host names of the Cisco Unified Communications Manager servers.

B. On the JTAPI Provider Configuration web page, you can enter only one Cisco Unified
Communications Manager server for the JTAPI provider.

C. On the JTAPI Provider Configuration web page, list the IP addresses or host names of the
Cisco Unified Communications Manager servers separated by a comma.

D. On the JTAPI Provider Configuration web page, enter the IP address or host name of the
publisher and when you synchronize the configuration, the IP IVR will automatically configure the
available Cisco Unified Communications Manager servers.

Answer: C

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QUESTION 4
In the Cisco Unified Contact Center Enterprise solution, how are CTI route points and CTI ports
created in the Unified IP IVR 4.0(x)?

A. CTI route points and CTI ports are created and associated to the IP IVR user in Cisco Unified
Communications Manager Administration prior to configuring the CTI route points in the IP IVR in
the CRS Administration menu.

B. CTI route points and CTI ports are created from the CRS Administration menu. The CRS
Administration will automatically create and associate the CTI route points and CTI ports in Unified
Communications Manager.

C. CTI route points and CTI ports are created from the CRS Administration first and then the CTI
route points and CTI ports are associated to the correct user using Unified Communications
Manager Administration manually.

D. CTI route points and CTI ports can either be created from the CRS Administration menu or from
the Cisco Unified Communications Manager Administration as long as the CTI route points and
CTI ports are associated to the correct IP IVR user profile.

Answer: B

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QUESTION 5
In a Cisco Unified ICM routing script, what is the best way to assign a sales call a higher priority in
the system?

A. At the beginning of the Sales routing script, use the Queue Priority node to set the priority of all calls hitting that script to 1.
B. In the Queue to Skill Group node, set the call priority to 1 for any Sales skill group queue nodes.
C. In the Queue to Skill Group node, set the call priority to 10 for any Sales skill group queue nodes.
D. Use a Queue Priority node for support and other non-sales calls with priority 1.

Answer: B

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642-241 Unified Contact Center Enterprise Design

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QUESTION 1
In a Cisco Unified Contact Center Enterprise design, the customer requires that agents are able to
make personal outbound calls from their Cisco IP phone, but they do not want to allow the agent
to use their ACD line for these calls. How would this requirement be addressed given the following:
Agent ACD Line: 1000 (DN)
Allow PSTN calling search space: Allows outbound calls to PSTN. Block PSTN calling search
space: Blocks outbound calls to PSTN.

A. add second line on IP phone with DN 1000, but in different partition, allow PSTN calling search space
B. add second line on IP phone with DN 1000, but in same partition, block PSTN calling search space
C. add second line on IP phone with DN 2000, but in different partition, allow PSTN calling search space
D. add second line on IP phone with DN 2000, but in same partition, block PSTN calling search space

Answer: C

Explanation:

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QUESTION 2
Which of the following Cisco Unified Customer Voice Portal call-flow models does not require a
Cisco IOSbased VoiceXML Gateway?

A. Standalone Self-Service
B. Cisco Unified Customer Voice Portal Call Control
C. Cisco Unified Customer Voice Portal Call Control with Queue and Collect
D. Cisco Unified Customer Voice Portal Call Control with Queue and Self-Service
E. Cisco Unified Contact Center Enterprise Network Interface Controller-based Call Control with
Cisco UnifiedCustomer Voice Portal Queue, Collect, and Self-Service

Answer: B

Explanation:

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QUESTION 3
Which protocol does the Cisco Unified ICM use to interface with the Cisco Unified
Communications Manager in the Cisco Unified Contact Center Enterprise solution?

A. AXL
B. SIP
C. H.323
D. JTAPI
E. SOAP

Answer: D

Explanation:

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QUESTION 4
When the Cisco Unified Contact Center Enterprise system transfers a call to the Cisco Unified IP
IVR to queue the call using a translation route to VRU, what label is sent to the routing client?

A. Cisco Unified Contact Center Enterprise Busy label
B. Cisco Unified IP IVR CTI port
C. Cisco Unified Communications Manager MTP
D. Cisco Unified Communications Manager CTI route point

Answer: D

Explanation:

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QUESTION 5
Which of the following configurations are supported with the Cisco Unified Contact Center Enterprise solution?

A. Cisco Agent Desktop with Communications Manager Attendant Console
B. Cisco Agent Desktop without Communications Manager Attendant Console
C. Cisco CTI Object Server Agent Desktop with Communications Manager Attendant Console
D. Cisco Siebel Driver/CRM Desktop with Communications Manager Attendant Console

Answer: B

Explanation:

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642-188 Implementing Cisco Telepresence Installations

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QUESTION 1
After connecting to a codec via WebGUI, you are prompted for a username and password. Which
username password combination is used on the codec by default?

A. Cisco, Cisco
B. admin, Cisco
C. Cisco, Cisco
D. admin, cisco

Answer: B

Explanation:

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QUESTION 2
Which statement is correct when discussing the Cisco TelePresence System 1300?

A. The system is designed to support meetings of six to eight participants
B. The system features three 65-inch screens, three cameras, microphones, and speakers
C. Voice-enabled switching is performed by the codec to select the active speaker in the room and
capture the video for the remote side
D. The power and Ethernet outlets must be positioned directly behind the unit

Answer: C

Explanation:

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QUESTION 3
When using Auto-Collaborate, what two actions need to be done to display the laptop content after
connecting the cable? (Choose two.)

A. Press the Auto-Collaborate softkey
B. Initiate Auto-Collaborate on the codec’s GUI
C. Set the laptop resolution to 1024x768
D. Set your laptop resolution to 1024x720
E. Use function key on the laptop to send signal to external display

Answer: C,E

Explanation:

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QUESTION 4
During your RRA assessment of a potential Cisco TelePresence System 1300 room you notice:
• The HVAC diffuser has noticeable noise (measured at48 1dB) which sounds like rushing air
What three recommendations should be made to the customer? (Choose three.)

A. The customer should turn the fan level down on the HVAC system to insure the fan noise is minimized in the Cisco TelePresence room
B. The customer should contact an HVAC specialist to review and recommend an appropriate solution
C. The customer should not worry about the HVAC fan noise because the Cisco TelePresence
System uses a noise suppression algorithm designed to identify HVAC fan noise and minimize those frequencies
D. The customer should replace the diffusers with a diffuser that is rated with a noise criterion of 10 or greater
E. The customer should replace the ducting directly above the room with acoustically treated ducting to remove the sound of rushing airflow

Answer: B,D,E

Explanation:

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QUESTION 5
In the Cisco TelePresence administration WebGUI, the camera Auto Adjust can be used to check which setting?

A. life size
B. zoom and focus
C. white color balance
D. HDMI input threshold

Answer: C

Explanation:

---

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642-415 Unified Communications Architecture and Design Exam

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QUESTION 1
Consider the following customer attributes and choose the correct IP telephony call processing
model:
- a large campus that spans two PSAP areas
- a single group of buildings connected via fiber optics
- data VPNs that support multiple contractors and suppliers
- a fully developed three-tier network hierarchy
- connectivity to two different service providers for Internet access

A. single-site call processing
B. centralized call processing
C. hybrid call processing
D. distributed call processing

Answer: A

Explanation:

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QUESTION 2
What information is relevant to choosing an IP telephony centralized call processing model?

A. multiple PRIs to the PSTN
B. a campus of six buildings connected via an ATM backbone
C. three small regional sales offices located in the three Western time zones
D. centralized order processing, shipping, and billing for all customer products
E. connectivity to a single service provider that hosts the company web site and provides for Internet access
F. a single six-story building with an IDF on each floor and an MDF in the computer room on the second floor

Answer: C

Explanation:

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QUESTION 3
In a TDM PBXto Cisco Unified Communications Manager migration, which three things must be
verified from the LAN perspective before IP telephony can be deployed? (Choose three.)

A. the type of wiring in the office
B. the number of PSTN connections needed
C. the number of public IP addresses available
D. the amount of rack space in the equipment rack
E. the amount of power that is available to support new LAN switches

Answer: A,D,E

Explanation:

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QUESTION 4
The intranet will have three VLAN types to support voice and data traffic; one type for voice, one
type for data, and one type for the Cisco Unified Communications Manager cluster. How should
inter-VLAN connectivity by deployed? Drag and drop the type of connectivity to each type of
connection. Types of connections may be used more than once.



Answer:



Explanation:

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QUESTION 5
Ajax wants to ensure that their employees are safe and that they comply with the law. What are
four general E911 responsibilities of an enterprise telephony system? (Choose four.)

A. Enable PSAP call-back.
B. initiate the update of ALI records.
C. Provide a detailed map of all ERLs.
D. Allow conferencing with internal security personnel.
E. Route calls to the appropriate point (on-net or off-net).
F. Deliver appropriate calling party number digits to LEC

Answer: A,B,E,F

Explanation:

---

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642-359 Implementing Cisco Storage Network Solutions

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QUESTION 1
Which command would you use to determine if device aliases in VSAN 5 are configured for
fabriC.wide distribution?

A. show zoneset name alias vsan 5
B. show cfs application name device-alias
C. showfcalias distribution vsan 5
D. show vsan 5 device-alias status

Answer: B

Explanation:

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QUESTION 2
Drop
Drag the Cisco analysis tool on the left to its appropriate description on the right.



Drag and drop question. Drag the items to the proper locations.

Answer:



Explanation:

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QUESTION 3
The MDS 9000 family switches use what three technologies to protect against unauthorized
management access? (Choose three.)

A. SNMPV3
B. SSH
C. RBAC
D. RMON
E. E. ses
F. WEBM

Answer: A,B,C

Explanation:

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QUESTION 4
What is a benefit of enhanced zoning?

A. fabric locked during configuration changes
B. larger zoning database size
C. database rollback in case of failure
D. zones allowed to span VSANs

Answer: A

Explanation:

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QUESTION 5
Which two of these environments suggest the use of FCIP Write Acceleration? (Choose two.)

A. remote tape backup
B. Port Channel links between sites
C. applications that support multiple outstanding l/Os
D. fast network with minimal delays
E. DWDM links

Answer: B,C

Explanation:

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642-357 Designing Cisco Storage Network Solutions (DCSNS)

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QUESTION 1
Which SAN extension topology is a low-latency, cost-effective, high-bandwidth solution that is
suitable only within a limited geographical area?

A. FCIP
B. DWDM
C. CWDM
D. SONET/SDH

Answer: C

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QUESTION 2
Your Cisco MDS 9509 configuration requires 2000 watts of power and is configured with two
2500W power supplies. If 110V power is provided to the switch, in which power mode does the
switch operate?

A. The director will operate in redundant mode only.
B. The director will operate in combined mode only
C. The director will operate in redundant mode or combined mode
D. The director cannot operate with 110V power

Answer: B

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QUESTION 3
Which two kinds of applications require sustained throughput and are sensitive to latency?
(Choose two.)

A. synchronous replication
B. asynchronous replication
C. OLTP
D. tape backup
E.
F. mail

Answer: A,D

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QUESTION 4
Which of the following designs would provide your customer with the highest performance and port
utilization?

A. multi-tier design
B. collapsed core design
C. corE.edge design
D. singlE.tier design

Answer: B

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QUESTION 5
Refer to the exhibit.

A customer plans to add a tape backup subsystem to its existing storage network. In which
location should the customer place the tape backup device in order to provide the best
performance during backup and recovery?

A. A
B. B
C. C
D. D

Answer: B

---

 

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642-279 Installing TelePresence Video Immersive Systems Exam

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QUESTION 1
Where are the current E. 164 alias, H.323 ID, and TCU IP setting displayed?

A. the top of the operator interface in the Device Overview
B. the bottom of the operator interface
C. the top of the administrator interface
D. the bottom of the administrator interface

Answer: A

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QUESTION 2
What is the correct sequence to upgrade the Cisco Telepresence Server?

A. Navigate to the Configuration tab. Click Upload software imago
B. Navigate to the Configuration tab. Click Browse, and choose the software image. Click Upload
software image.
C. Use a client like WinSCP to upload the new software image on the Cisco Telepresence Server
and reboot the server.
D. Navigate to the Configuration tab and choose Upgrade Software. Reboot the server The Cisco
Telepresence Server automatically uploads the latest software image.

Answer: B

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QUESTION 3
Which of the following is a real part of a standard shipment of a Cisco Telepresence T3 system?

A. three boxes with T1 displays
B. three boxes with TCU, table monitors
C. one box with table tops
D. two boxes with overhead lighting

Answer: B

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QUESTION 4
Which method can you use to remotely issue commands to the TCU?

A. an SSH client such as PuTTY
B. an SCP client such as WinSCP
C. a Telnet client
D. any web browser that supports HTTPS

Answer: A

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QUESTION 5
WhichCisco Telepresence Server diagnostic tool shows the most recent shutdown and upgrade events?

A. activated feature status
B. system status
C. system log
D. conference status

Answer: B

---

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642-278: Implementing CUCM for TelePresence Video Solutions Exam

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QUESTION 1



Refer to the exhibit. The user of IP phone A has opened a trouble ticket that he cannot call IP
phone B. where is the best place for troubleshooting this issue.

A. IP phone B
B. The Cisco Unified Communication Manager system in the site A
C. IP phone A
D. IP phone A user
E. The local VoIP voice gateway of IP phone B
F. IP phone B user

Answer: E

Explanation:

---

QUESTION 2
How many TFTP servers should be in a Cisco Unified Communications Manager cluster?

A. 1
B. 2
C. 4
D. 8

Answer: A

Explanation:

---

QUESTION 3
Cisco Unified Communications Manager redundancy for a Cisco TelePresence endpoint is
achieved which two of the following? (Choose two)

A. Configure a Cisco Unified Communications Manager group with two Cisco Unified
Communications manager servers in the preferred order.
B. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager servers in the preferred order.
C. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager server because redundancy is not supported for Cisco TelePresence endpoints.
D. Configure a Cisco Unified Communications Manager group with three Cisco Unified
Communications manager servers and the calls will be load-balanced between the two Cisco
Unified Communications Manager servers in the group.

Answer: A,B

Explanation:

---

QUESTION 4
Video bandwidth limits can be set for Cisco TelePresence System endpoints at which two places?
(Choose two)

A. Region
B. Calling search space
C. Device pool
D. Location
E. Physical location

Answer: A,D

Explanation:

---

QUESTION 5
Which of the following statements is correct when deploying Cisco TelePresence in a centralized
call-processing scenario?

A. Use Cisco unified SRST to provide for local survivability for the Cisco TelePresence endpoints
in the event of a WAN outage and use AAR to provide an alternative path for Cisco TelePresence
calls in the event that there is insufficient bandwidth on the WAN.
B. Cisco TelePresence endpoints do not support SRST. The best solution is to build a redundant WAN.
C. AAR should be used to reroute Cisco TelePresence calls over a Cisco TelePresence
intercompany service provider in the event that the primary enterprise WAN path is unavailable.
D. Every site in a centralized call-processing deployment must contain a Cisco Unified
Communications Manager node for the Cisco TelePresence endpoints to register to.

Answer: B

Explanation:

---

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642-242: Unified Contact Center Enterprise Implementatio(UCCEI)

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QUESTION 1
The Cisco Unified Contact Center Enterprise can queue calls at different queue priorities.

In this sample script, at what priority will the call be queued?

A. Three (3) ?As set in the Queue Priority node.
B. Five (5) ?The default for the Queue to Skill Group node, unless it was set otherwise.
C. None, as queue priority only is used when more than one skill group is used in the Queue to Skill.
D. It depends, as each call hitting the script will reset the priority for all calls when the Queue Priority node is executed.

Answer: B

---

QUESTION 2
When configuring a Cisco Unified Communications Manager dial plan to allow for dialing 911 or
placing other emergency calls, where should Urgent Priority be checked off in?

A. route pattern
B. route list
C. route group
D. calling search space

Answer: A

---

QUESTION 3
When setting up the Cisco Unified IP IVR 4.1 (x) to communicate with Cisco Unifieci
Communications Manager, how do you configure the IP IVR to communicate with more than one
Cisco Unified Communications Manager server in the cluster?

A. On the JTAPI Provider Configuration web page, there are two fields to input the IP addresses or
host names of the Cisco Unified Communications Manager servers.
B. On the JTAPI Provider Configuration web page, you can enter only one Cisco Unified
Communications Manager server for the JTAPI provider.
C. On the JTAPI Provider Configuration web page, list the IP addresses or host names of the
Cisco Unified Communications Manager servers separated by a comma.
D. On the JTAPI Provider Configuration web page, enter the IP address or host name of the
publisher and when you synchronize the configuration, the IP IVR will automatically configure the
available Cisco Unified Communications Manager servers.

Answer: C

---

QUESTION 4
In the Cisco Unified Contact Center Enterprise solution, how are CTI route points and CTI ports
created in the Unified IP IVR 4.0(x)?

A. CTI route points and CTI ports are created and associated to the IP IVR user in Cisco Unified
Communications Manager Administration prior to configuring the CTI route points in the IP IVR in
the CRS Administration menu.
B. CTI route points and CTI ports are created from the CRS Administration menu. The CRS
Administration will automatically create and associate the CTI route points and CTI ports in Unified
Communications Manager.
C. CTI route points and CTI ports are created from the CRS Administration first and then the CTI
route points and CTI ports are associated to the correct user using Unified Communications
Manager Administration manually.
D. CTI route points and CTI ports can either be created from the CRS Administration menu or from
the Cisco Unified Communications Manager Administration as long as the CTI route points and
CTI ports are associated to the correct IP IVR user profile.

Answer: B

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QUESTION 5
In a Cisco Unified ICM routing script, what is the best way to assign a sales call a higher priority in the system?

A. At the beginning of the Sales routing script, use the Queue Priority node to set the priority of all calls hitting that script to 1.
B. In the Queue to Skill Group node, set the call priority to 1 for any Sales skill group queue nodes.
C. In the Queue to Skill Group node, set the call priority to 10 for any Sales skill group queue nodes.
D. Use a Queue Priority node for support and other non-sales calls with priority 1.

Answer: B

---

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642-185: Implementing Cisco TelePresence Solutions

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QUESTION 1
Which DHCP server gives secondary codecs in Cisco TelePresence CTS-3000 and CTS-3200
systems their IP addresses?

A. DHCP server on the voice VLAN
B. DHCP server on the primary codec
C. DHCP server on the Cisco Unified Communications Manager
D. DHCP server on the CiscoTelePresence Manager

Answer: B

---

QUESTION 2
How do you calibrate the light meter from the Cisco recommended RRA tool kit?

A. Press the Auto Adjust button on the meter.
B. Turn the meter on and off.
C. Cover the sensor with the cap and press the Zero button.
D. Cover the sensor with the cap and press the Light Source button.

Answer: C

---

QUESTION 3
What two options does an administrator have using WebUI for CTMS in Monitoring/Room Testing
for any active meeting? (Choose two.)

A. add a CTS System to a meeting
B. view network statistics
C. view meeting statistics
D. start loopback
E. force switch

Answer: A,B

---

QUESTION 4



Refer to the exhibit. You are using Cisco Telepresence Manager and have just added a new room
in the Cisco Unified Communications Manager and have made test calls successfully. You run the
Discover Rooms option under Discovery Service successfully. You then go into the Rooms section
and see the status. Which is the cause of the problem?

A. The Cisco Telepresence room Fluffy does not have an email account listed in the Unified CM.
This is preventing the Cisco Telepresence Manager from synchronizing with the email address for
the Cisco Telepresence Room in the Calendar server.

B. The Cisco Telepresence room Fluffy has an email address listed in the Unified CM. The
Calendar server does not have an account for the email address provided by the Unified CM.

C. The Cisco Telepresence room Fluffy has an email address listed in the Unified CM. The
Calendar server has an account for the email address provided by the Unified CM. The Cisco
Telepresence Manager does not have proper privileges to view this account.

D. The Cisco Telepresence room Fluffy has an email address listed in the Unified CM. The
Calendar server has an account for the email address provided by the Unified CM. The Cisco
Telepresence Manager cannot authenticate to the LDAP server and cannot log into the Calendar
server to synchronize with the account.

Answer: C

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QUESTION 5
During the RRA, how should you hold the light sensor when taking the majority of light measurements?

A. Horizontally, so it gets the direct lighting from ceiling light fixtures.
B. Vertically, toward the displays to measure the light they put off.
C. Horizontally, toward any untreated windows to measure light coming in.
D. Vertically, so it is reading light as if it were hitting the participant's face.

Answer: D

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642-145: Implementing Cisco IOS Unified Communications Part 2 (IIUC2)

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QUESTION 1
What is the best practice of configuring an intercom on a shared line?

A. This feature allows all endpoints to participate in intercom messages.
B. This feature can be used only when the intercomephone-dn is configured as a dual line
C. This feature is not supported and should not be used
D. This feature can be supported only in a unidirectional manner.
E. This feature allows one endpoint to contact multiple endpoints simultaneously

Answer: C

Explanation:

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QUESTION 2
Using the show ccn trigger command provides the following output:cue-10-0-0# show ccn trigger
Name: 6800Type: SIPApplication: voicemailLocale:en_US Idle Timeout: 5000Enabled: yes
Maximum number of sessions: 8Name: 6700Type: SIPApplication: autoattendant Locale:en_US
Idle Timeout: 5000Enabled: yes Maximum number of sessions: 8cue-10-0-0# What two pieces of
information can you derive from this output? (Choose two.)

A. The number of ports available is 16
B. The operator can bereachedat extension6800
C. The voice-mail pilot point number is 6800
D. The voice-mail application is enabled.
E. The idle timeout is 5 seconds

Answer: C,D

Explanation:

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QUESTION 3
Refer to the exhibit. What type of calls can the ephone with extension 2151 make?



A. No impact on out going calls. However, in coming calls will not be permitted to extension 2151unless cor list is configured on the ephone-dn
B. Only US calls
C. All calls
D. Internal and emergency calls only, because of the defaultcor restriction.
E. None

Answer: C

Explanation:

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QUESTION 4
Refer to the exhibit. A user at Acme Co. reports that when someone leaves a voicemail message,
their MWI does not light up. The administrator has checked the MWI configuration in Cisco Unified
Communications Manager Express and found that the MWI On number is 9001 and the MWI Off
number is 9000. Using the trace output from the Cisco Unity Express module, what is the
problem?



A. The MWI On number configuration is incorrect in Cisco Unity Express
B. The CCN subsystem SIP is incorrect in Cisco Unity Express.
C. The MWI Off Number configuration is incorrect in Cisco Unity Express
D. The SIP is misconfigured in Cisco Unified Communications Manager Express
E. The MWI application is not enabled

Answer: A

Explanation:

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QUESTION 5
Refer to the exhibit. This proposed configuration is meant to forward calls to extension 9999 when
extension 2001 is busy. Which configuration command will most likely to be edited for this to
function properly?



A. max registrations
B. id network mask
C. mailbox
D. voice register pool

Answer: D

Explanation:

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642-132: Cisco Leading Virtual Classroom Instruction

QUESTION 1
Why is it beneficial for virtual classroom instructions to know approximately how much time each
lesson within a virtual classroom session take?

A. Knowing how much time a lesson takes allows the instructor to adjust timelines if the
participants want to go deeper or need more time.
B. Participants will pay better attention because there will be less time to review.
C. The timing of each lesson can help participants understand the relative importance of each
instructional section.
D. The instructor can manage time by stopping discussions demonstrate and comments before
the participants are finished.
E. Making effective timing decisions demonstrates leadership in the virtual classroom.

Answer: A

Explanation:

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QUESTION 2
Which three preparation tasks help create an effective audio environment for a virtual classroom
session? (Choose three)

A. Use only a wireless internet connection.
B. Know how to make your phone.
C. Work in a space that is free of background noise.
D. Hold session in the early morning.
E. Put a “trainingin Progress” sign on your door or desk.
F. Use an unidirectional microphone

Answer: C,E,F

Explanation:

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QUESTION 3
Why is it important for evaluation strategies to be highly specific?

A. Virtual instructors might rationalize or make excuse for unmet learning objectives.
B. Different stakeholders in organization often have competing properties and agendas.
C. Management might reward or punish depending on post session behavior on the job.
D. It is important to be factual about what went well, what needs important, and how it will be
improved.

Answer: D

Explanation:

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QUESTION 4
Which action is most effective if you want to gauge the ability of the group to use formulas during a
virtual classroom session in Microsoft Excel slide?

A. Share your application, using an expense report template; demonstrate how to input formulas in
an Excel spread sheet.
B. Share your application, select a cell and type the first part of formula; ask participants to type
the rest into chat.
C. Call on aparticipantand ask that person to verbally state what the correct formula would be;
given a specific set of criteria
D. Pass control of your desktop to a participant and ask that person to type in the correct formula;
ask the group to continue.

Answer: B

Explanation:

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QUESTION 5
What is a key consideration for deciding whether you should record a virtual classroom session?

A. Session recordings that are posted to a company intranet may be subject to attribute laws.
B. Participants may demand to know in advance what you plan to do with the recording.
C. Conflicts about confidentially may cause participants to be less interactive.
D. Participants may be distracted by concerns about what their recorded voice like.

Answer: A

Explanation:

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640-878: Building Cisco Service Provider Next-Generation Networks, Part 2

QUESTION 1
Which spanning-tree mode can be used to map several VLANs to a single spanning-tree
instance?

A. MST
B. PVST+
C. PVRST+
D. RSTP

Answer: A

Explanation:

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QUESTION 2
Which spanning-tree mode uses the name command to configure a region name?

A. MST
B. PVST+
C. PVRST+
D. RSTP

Answer: A

Explanation:

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QUESTION 3
Which procedure is used as the last resort disaster recovery procedure to completely replace the
currently installed IOS XR software on Cisco IOS XR routers?

A. netboot
B. turboboot
C. install recovery
D. install rollback
E. install add and install activate

Answer: B

Explanation: Explanation/Reference:
http://www.cisco.com/en/US/docs/routers/crs/software/crs_r4.0/migration/guide/tbupgapp.pdf

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QUESTION 4
Which file extension indicates a bootable installation file in Cisco IOS XR software?

A. .bin
B. .tar
C. .smu
D. .pie
E. .vm
F. .mini

Answer: E

Explanation: Explanation/Reference:

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QUESTION 5
When configuring an ACL entry, which network and wildcard mask matches only IP addresses
10.8.144.0 to 10.8.151.255?

A. 10.8.144.0 0.0.3.255
B. 10.8.144.0 0.0.7.255
C. 10.8.144.0 0.0.15.255
D. 10.8.144.0 0.0.252.255
E. 10.8.144.0 0.0.248.255
F. 10.8.144.0 0.0.240.255

Answer: B

Explanation:

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640-802 - Cisco Certified Network Associate (CCNA)

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QUESTION 1
Refer to the exhibit. What could be possible causes for the "Serial0/0 is down" interface status?
(Choose two.)



A. A Layer 1 problem exists.
B. The bandwidth is set too low.
C. A protocol mismatch exists
D. An incorrect cable is being used.
E. There is an incorrect IP address on the Serial 0/0 interface.

Answer: A,D

Explanation:

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QUESTION 2
Before installing a new, upgraded version of the IOS, what should be checked on the router, and
which command should be used to gather this information? (Choose two.)

A. the amount of available ROM
B. the amount of available flash and RAM memory
C. the version of the bootstrap software present on the router
D. show version
E. show processes
F. show running-config

Answer: B,D

Explanation:

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QUESTION 3
Refer to the exhibit. Which two statements are true about interVLAN routing in the topology that is
shown in the exhibit? (Choose two.)



A. Host E and host F use the same IP gateway address.
B. Router1 and Switch2 should be connected via a crossover cable.
C. Router1 will not play a role in communications between host A and host D.
D. The FastEthernet 0/0 interface on Router1 must be configured with subinterfaces.
E. Router1 needs more LAN interfaces to accommodate the VLANs that are shown in the exhibit.
F. The FastEthernet 0/0 interface on Router1 and Switch2 trunk ports must be configured using
the same encapsulation type.

Answer: D,F

Explanation:

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QUESTION 4
Refer to the exhibit. Which two statements are true about the loopback address that is configured
on RouterB? (Choose two.)



A. It ensures that data will be forwarded by RouterB.
B. It provides stability for the OSPF process on RouterB.
C. It specifies that the router ID for RouterB should be 10.0.0.1.
D. It decreases the metric for routes that are advertised from RouterB.
E. It indicates that RouterB should be elected the DR for the LAN.

Answer: B,C

Explanation:

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QUESTION 5
If you are a network administrator, how will you explain VTP configuration to a new technician?
(Choose three.)

A. In the VTP client mode, a switch is unable to update its local VLAN database.
B. Configure a trunk link between the switches to forward VTP updates.
C. In the VTP server mode, a switch is able to update a switch in the VTP transparent mode.
D. In the VTP transparent mode, a switch will forward the received updates to other switches.
E. A switch in the VTP server mode only updates switches in the VTP client mode that have a
higher VTP revision number.
F. A switch in the VTP server mode will update switches in the VTP client mode regardless of the
configured VTP domain membership.

Answer: A,B,D

Explanation:
VTP operates in one of three modes:
Server - In this VTP mode you can create, remove, and modify VLANs. You can also set other
configuration options like the VTP version and also turn on/off VTP pruning for the entire VTP
domain. VTP servers advertise their VLAN configuration to other switches in the same VTP
domain and synchronize their VLAN configuration with other switches based on messages
received over trunk links. VTP server is the default mode. The VLANs information are stored on
NVRAM and they are not lost after a reboot.
Client - VTP clients behave the same way as VTP servers, but you cannot create, change, or
delete VLANs on the local device. In VTP client mode, VLAN configurations are not saved in
NVRAM.

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QUESTION 6
Cisco IOS (originally Internetwork Operating System) is the software used on the vast majority of
Cisco Systems routers and all current Cisco network switches. Which two of the following devices
could you configure as a source for the IOS image in the boot system command? (Choose two.)

A. RAM
B. NVRAM
C. flash memory
D. HTTP server
E. TFTP server
F. Telnet server

Answer: C,E

Explanation:

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